Privacy Policy

Gordon & Jones Industrial Boiler Services Ltd is the data controller for personal information submitted through this website. Registered company details and registered office address are to be confirmed and will be published here.

If you complete the enquiry form we collect the details you provide: your name, company, telephone number, email address, site postcode, the service you are enquiring about and your message.

We may also collect limited technical information such as your browser type and pages visited, where analytics are in use.

We use enquiry details to respond to your enquiry, provide a quotation and carry out any work agreed. Our lawful basis is legitimate interests, and where relevant the performance of a contract.

We will only use your details for marketing if you give separate consent.

We do not sell your information. We may share it with service providers who help us operate the business, such as email and website hosting providers, who process it on our instructions.

Enquiry records are kept for as long as needed to deal with the enquiry and any resulting work, and thereafter for the period required for business, insurance and legal purposes. Specific retention periods are to be confirmed.

Under UK GDPR you have the right to access your personal data, to have inaccurate data corrected, to request erasure, to restrict or object to processing, and to data portability where applicable.

To exercise any of these rights, contact us using the details on our contact page. You can also complain to the Information Commissioner's Office (ico.org.uk).

Information about cookies used on this website is set out in our Cookie Policy.